Sales Glossary: 250+ Online Sales Terms & Definitions You Need to Know
Sales Glossary: Sales are all about finding a life for the business. The advanced technology in sales, Artificial Intelligence, and automation tools are at the forefront of the sales department by bringing potential sales conversions. The only aim of the businesses in digital marketing is reaching the sales target by enhancing marketing strategies. The team of sales and marketing is responsible for the improvement of business revenue. This can be done by implementing effective and consistent marketing strategies and communication by integrating sales and marketing teams. Similarly, it is not so easy as we read in the different blog articles or watch videos. To do that, one should need to understand the terms involved in the digital sales glossary that helps to drive the potential sales for your business.
Sales Glossary:
A/B Testing
ABC – Always Be Connecting
Above-the-Fold
Account
Account Development Representative (ADR)
Account Executive (AE)
Account-Based Marketing (ABM)
Account-Based Selling (ABS)
Accounts Payable
Accounts Receivable
Ad hoc reporting
Adoption process
AIDA
Analytical CRM
Annual contract value (ACV)
Annual Recurring Revenue (ARR)
API
ARR
Artificial Intelligence (AI)
Autodialer
Autoclose
Autoresponder
Average Contract Value (ACV)
B2B
B2C
B2C2B
BAB Formula
Bad Leads
BANT
BANT for SaaS Qualification
BANT Framework
Benefit
Big Data
Black Hat
Blacklisting
Bluebird Sales
Bottom of the funnel
Bottom of the Funnel (BOFU)
Bounce Rate
Brag Book
Bulk Email
Business development representative (BDR)
Business intelligence
Business to business (B2B)
Business to consumer (B2C)
Buyer Behavior
Buyer Persona
Buyer’s Journey
Buyer’s Remorse
Buying Criteria
Buying Intent
Buying process
Buying Process/Cycle
Buying Signal
Call to Action (CTA)
Cases
Cash Flow
Channel Partner
Churn Rate
C-Level Executives
Click-Through Rate (CTR)
Close a Deal
Closed Opportunities
Closed-Lost
Closed-Won
Closing Ratio
Cloud-based CRM
Cold Calling
Cold Outreach
Collaborative CRM
Commission
Consumer
Content
Contract management
Conversion
Conversion Path
Conversion Rate
CPQ software
CRM analytics
Cross-Selling
Customer Acquisition Cost (CAC)
Customer Churn
Customer Experience (CX)
Customer Lifetime Value (CLTV)
Customer Lifetime Value (CLV)
Customer relationship management (CRM) systems
Customer success
Dark
Data Entry/Processing
Deal Flow
Decision Maker
Decision-Maker
De-Dupe (Deduplication)
Demand Generation
Direct Mail
Direct Sales
Discount
Discovery Call
Display Name
Draw
Drip Campaign
Email Automation
Email Marketing
Email Tracking
Emotional Sale
Employee Engagement
Engagement
Enterprise
EOD
Escalations
ESP
FAB
Feature
Field Sales Rep
Firmographics
Fiscal Year
Flywheel
Forecasting
Fortune 500
Forward Revenue
FUD
Gated Content
Gatekeeper
Goodbye Message
Go-to-Market Plan
GPCTBA/C&I
Gross Margin
Historic CLV
Honey Pot
Hyperlink
Ideal Customer Profile (ICP)
Inbound Lead Velocity (ILV)
Inbound Marketing
Influencer
Infrastructure as a Service (IaaS)
Initial Public Offering (IPO)
InMail Messages
Inside Sales
Inside Sales Rep
Intellectual Sale
Joe Job
Key Accounts
Key Performance Indicators (KPIs)
LAIR
Land and Expand
Landing Page
Lead
Lead Generation
Lead management
Lead Nurturing
Lead Qualification
Lead Scoring
Lifetime Value (LTV)
List Hygiene
Loss Leader
Low Hanging Fruit
LTV:CAC
Machine Learning
Margin
Marketing Automation Platform
Marketing Qualified Lead (MQL)
Mark-Up
Middle of the Funnel (MiFu)
Middle of the Funnel (MOFU)
Mid-Market
Minimum Viable Product (MVP)
Mirroring
Monthly Recurring Revenue (MRR)
MRR
Natural Language Processing (NLP)
Needs Assessment
Net New Business
Net Promoter Score (NPS)
Newsletter
Non-Sales-Related Activities (NSAs)
Objection
Onboarding
On-premise CRM
OOO
Operational CRM
Opportunity
Opportunity management
Opt In
Optimization
Outbound Sales
Pain Point
Performance Plan
Personalization
Phishing
Pipeline
Pipeline management
Platform as a Service (PaaS)
Plays
Point of Contact (POC)
Positioning Statement
Predictive Analytics
Predictive CLV
Procurement
Product Lifecycle Management (PLM)
Product Qualified Lead (PQL)
Profit Margin
Proof of Concept (POC)
Prospecting
Puppy Dog Closing
Qualified Lead
Quarter
Quota
Referral
Reply Rate
Request for Proposal (RFP)
Responsive Email Design
Retargeting
Return on Investment (ROI)
Sales Acceleration
Sales Automation
Sales dashboard
Sales Demo
Sales Development Rep
Sales development representative
Sales Enablement
Sales Engineer
Sales Funnel
Sales Methodology
Sales Operations
Sales performance management
Sales Pipeline
Sales Pipeline Coverage (SPC)
Sales Process
Sales Prospect
Sales Qualified Lead (SQL)
Sales Roles
Sales Sequence
Sandbagging
Scraping
Segmentation
SEO
Service level agreement
Service Level Agreement (SLA)
Signature
Signup Conversion Rate
Signup-to-Paying Conversion Rate
Silos
Smarketing
Social Selling
Software as a Service (SaaS)
Sound Bite
Spam
Spoofing
Stage
Structured Data
Subject Line
SWOT
Target
Template
Tire-Kicker
Top of the Funnel (TOFU)
Touchpoints
Triggers
Unicorn
Unique Selling Point (USP)
Upselling
User Experience (UX)
User Interface (UI)
User-Generated Content (UGC)
Value Proposition
Value Statement
Value Triangle
Virtual Machine (VM)
Warm Outreach
Weighted Pipeline
Weighted Sales Pipeline
Whale
White Hat
White Label
WIIFM
Xenocurrency
X-Inefficiency
Year to Date Net Income
Zeroed Out
Conclusion:
How the customers are researching in the market and online sources before buying the products or services by looking at the reviews and ratings, in such a way the marketers or business should concentrate on finding and understanding the trends and terms in the marketing that can be used to improve the business performance.
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